Marcus came to us after his account on Excellentfxtrading showed a balance he could see but never touch. Every withdrawal request triggered a new charge — a “liquidity fee,” then a “compliance hold,” then a “profit-release tax.” None of it was real, and none of it freed his money.
We traced his deposits within the first day. The funds had left his own wallet for a small cluster of collection addresses, then split toward two centralized exchanges. Because Marcus reported while a portion was still pooled, we were able to file evidence-backed freeze requests before it all moved on.
“I could see my balance on the screen, but every time I tried to withdraw, a new fee appeared. I had stopped sleeping. The day your team called me back was the first time someone actually explained what was happening to me.”— Marcus D., Denver, Colorado
We recovered $42,900 of the $74,000 — about 58%. The portion already swapped through a mixer could not be reached, and we said so plainly. Speed is what made the difference here: the earlier a withdrawal-fee trap is reported, the more of it is still sitting somewhere we can act on.